All it took for this LIC agent to redifne himself as a professional was this question that a prospect flung at him. It stunned him, but set off a long process of learning about the professsion and, equally important, about his own potential, says K Nitya Kalyani.

‘Know what you are doing,” perhaps best sums up this live-wire performer’s professional credo.

Many with money to burn are under-insured. Go, get them!, says sports journalist-turned-agent Mr Sutram Suresh.

Time was when Mahesh Pai searched for ten rupees for petrol for his lowly two-wheeler. Now, with the right attitude and years of hard work, he zips around in a swanky Mercedes Benz!